Comprehensive technical assistance

We will help you, for free and 24 hours a day, to sort out any incident with the electronic equipment in your home: your laptop, PC, tablet, smartphone, SmartTV, eBook, etc. In addition, we will give you advice so that you can tune in to international channels, synch your smartphone address book with your tablet for using Skype, or configure a home printer.

To request this service, please call +34 91 832 98 98 and ask for advice from a technical expert who will guide you, step by step, remotely and in your own language, through solving the problem with your device. Furthermore, if it is not possible to solve the problem remotely, you will be able to ask for a technician to come to your home at a very competitive price1.

Home service:
Cost of travel, diagnosis and intervention, if necessary (60 minutes): € 38 + VAT1
Price per hour of labour: € 26 + VAT1 (invoiced from the second hour for full hours)
1 Additional travel costs if the technician is more than 30 km away.

Conditions to enjoy the service

  • Remote assistance
  • 24 hours a day, 365 days a year.
  • Home service
  • Monday to Friday from 09:00 to 19:00.
  • Unlimited service.
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